Renee Haim - About

Core Accomplishments

Created training materials targeting various types of learners to create an engaging educational experience.
Delivered training modules to inter-departmental teams to ensure smooth adoption of new program.
Managed multiple projects and events meeting all deadlines and budgets.
Designed and developed over 100 websites and e-commerce solutions

Clients

NCR, Elevance/Anthem Health, Farmers Insurance, General Mills, Avaya, AT&T, United Airlines, Lucent Technologies, Amoco, Total Living International, NICOR, NEDRIX, Abbott Labs, Pearson, Life Focus, Cadant, Vista Technologies, Measurement Inc, Reading Tree, Meijer, Amber Manor, GTE Airfone, Varsity Square, Northern Trust Bank, Upwork, E-Commerce Specialists, Creative Associates, Wealth Builders University, Tubs and Sinks, Million Bargains, University Foot & Ankle and American Institute

Instructional Design/Training

Delivered training modules to inter-departmental teams to ensure smooth adoption of new programs.
Planned, implemented, monitored and assessed classroom and e-learning instructional courses.
Created training materials targeting various types of learners to create an engaging educational experience.
Planned and implemented SAT/ACT curriculum in alignment with approved guidelines.
Performed new hire training and departmental customer service training.

Consultant/Contractor May 1997 - Present

Project Management

Managed event logistics and operations, including support staff, vendor services and volunteers.
Controlled project milestones and deliverables at all stages, from planning and development through quality control and final review.
Collaborated with team members to meet daily demands and handle challenging projects.

Web/Graphic Design

Completed full redesigns of existing websites to improve navigation, enhance visuals and strengthen search engine rankings.
Adapted websites to match changing user preferences and client demands with regular updates.
Created print advertisements, email marketing campaigns, and package designs.

Writing - Technical and Copy

Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
Matched language and tone of text to specific environments and target audience demographics.
Created new instructional materials and market-ready products
Established standard instructions for assembling, maintaining, or servicing equipment such as servers and cable modems.
Created company intranet

Marketing/Advertising Analyst

Supported company branding efforts with logos, stationery and cohesive social media imagery and graphics.

System Administrator & Senior Support Analyst

Supported users with training, technical assistance and network improvements.
Corrected hardware, software and network connectivity issues by diagnosing faults and completing skilled repairs.

Web Designer/Developer/Manager May 2003- Nov 2013
Total Living International & Life Focus Communications

Designed, developed and maintained over 60 websites for television shows, 7 stations and production studios using scripting languages, content creation tools, management tools, and digital media.
Created error-free, professional copy with writing, proofreading and editing abilities.
Adapted websites to match changing user preferences and client demands with regular updates.
Launched numerous products successfully in multiple markets.
Developed email marketing program for daily, weekly and monthly promotions.

Education

MAED: Adult Education & Distance Learning
2004
University of Phoenix

BS: Operations Management & Information Systems
1997
Northern Illinois University

Certifications

Adobe Captivate Advanced Actions
Agile Instructional Design
Articulate 360: Interactive Learning
Articulate Storyline: Advanced Techniques
Articulate Storyline 2 : Advanced Techniques
Articulate Studio: Advanced Techniques
Become an Instructional Developer
Build a Company Learning and Development Program
Build Your Own Professional Training
Build Your Own Professional Training: Quick Start Guide
Camtasia 2018 Essential Training
Camtasia 2019 Essential Training: Advanced Techniques
Camtasia: Advanced Techniques
Camtasia Interactive Learning
Captivate 9 Essential Training
Captivate 9: Quizzes
Captivate: Advanced Techniques
Cert Prep: Adobe Captivate Specialist
Components of Effective Learning
Creating a Culture of Learning
Creating a Leadership Development Program
Creating and Deploying MicroLearning
Creating Fun and Engaging Video Training: The How
Creating Fun and Engaging Video Training: The Why
Data-Driven Learning Design
Designing a Training Program: Setting Goals, Objectives, and Mediums
Developing Managers in Organizations
Developing a Learning Mindset
Elearning Essentials: Instructional Design
Elearning Essentials: Storyboarding
Foundations of Corporate Training
Gaining Internal Buy-In for Elearning Training
Gamification for Interactive Learning
Gamification for Interactive Learning 2
Gamification of Learning
How to Design and Deliver Training Programs
Inclusive Instructional Design
Instructional Design Essentials: Models of ID
Instructional Design: Adult Learners
Instructional Design: Creating Video Training
Instructional Design: Needs Analysis
Instructional Design: Storyboarding
Instructional Design: Working with SMEs
Introduction to Screencasting
Learning Adobe Presenter 10
Learning How to Increase Learner Engagement
Learning Lectora Online 2.0
Learning Management Systems (LMS) Quick Start
Learning SCORM and Tin Can API
Learning with Mobile Devices
Measuring Learning Effectiveness
Organizational Learning and Development
Sketch: UX for Instructional Design
Teaching Online: Synchronous Classes
Teaching Techniques: Blended Learning
Teaching Techniques: Creating Multimedia Learning
Teaching Techniques: Making Accessible Learning
Train the Trainer
xAPI Foundations

TESTIMONIALS

"Renee was a key team member who provided service and work quality that consistently exceeded expectations. She would be a valuable addition to any team." Kim Laube CFO / Controller / CPA

"Renee is a detail oriented manager who is capable of managing web development with ease. She always delivered a top notch web platform that could compete with any larger organizations team. Renee is a great friend and colleague and I would work with her at anytime." Mark Jahnke Technology Executive

"Renee creatively responds to the needs of the project and is a joy to work with. I am delighted with her quick updates and tweaks of existing content, as well as her ideas and recommendations for new designs and content. I highly recommend her work." Jerri Reimann Independent Media Professional and Fine Artist

"I have been a part of several projects that Renee has produced and I always enjoy the opportunity to work with her. She exhibits professionalism in all aspects of her work, maintains an orderly process, and delivers creative and technically sound results. Renee's skills as a web designer and content manager are only surpassed by her ability to calmly navigate through tight deadlines and last minute changes to achieve the highest quality product. She is always willing to jump in and be part of the solution. She listens to the needs of a project and uses her experience and knowledge of available technologies to lead it to successful implementation. She is a competent resource who always meets or exceeds deadlines. Renee is always a pleasure to work with and I highly recommend her as a valued member of any team" Jim Gracey, CFM Oracle

"We are very, very excited to announce that the new Castello Val di Colle website is complete and it is up and running. Our many, many thanks to our sister-in-law web designer, Renee Haim, for absolutely amazing work on this site. It was very complex and we had very specific/high expectations and she surpassed them all. We hope you will all take a “LOOK” and a “LISTEN” and let us know what you think. Grazie!" Pier Giovanni & Renee Palleggi Owners

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